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Warranty

If you have bought in the online store shop.certes.lv (“Store”), but the Product purchased in the Store (“Product”) does not correspond to its description (essential information provided in the Store, documents accompanying the Product, the Product is damaged, does not work, etc.), the Seller SIA “Certes.lv ”(“Seller”) undertakes to refund the remaining value of the Product to you or to exchange the Product for a corresponding one, or to eliminate the non-conformity of the Product free of charge.

The warranty is valid for the following period:

— If you are a natural person who has purchased or used the Product for a purpose that is not related to its economic or professional activity, the warranty is valid for 2 (two) years from the date of receipt of the Product.

— If you are not a consumer, the warranty is valid for 1 (one) year from the date of receipt of the Product.

If the manufacturer of the Product has provided a guarantee of the quality of the Product, the term of which is longer than the term specified above, the term of the manufacturer’s warranty may be applied.

If you are a consumer, you have certain rights under the laws and regulations, and the warranty provided by the Seller does not affect these rights.

Details and contact data of the Seller:

SIA “Certes.lv”
Braslas iela 29A-2, Riga, Latvia, LV-1084
E-mail: info@certes.lv
Phone: +371 67615096

Contacts

Ltd. "Certes.lv" is certified to
ISO 9011 and 14001 standards
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